Step Into Broadway History at the Ambassador Theatre

Chicago on Broadway

Highlights

Enjoy an electrifying performance set in 1920s Chicago.

Witness compelling stories of crime, ambition, and showbiz.

Hear iconic songs such as “All That Jazz” and “Razzle Dazzle!”.

See the tale of two rival performers in alleging murder cases.

Be captivated by one of Broadway’s longest-running musicals with multiple awards.

The Ambassador Theatre, located at 215 West 49th Street in Midtown Manhattan, is a historic Broadway venue known for its unique design and long-running productions. Opened in 1921 and designed by Herbert J. Krapp for the Shubert brothers, the theatre features an unusual diagonal layout adapted to its narrow lot, along with a classic, elegant interior. With a seating capacity of just over 1,100, it offers an intimate viewing experience and is currently operated by the Shubert Organization as the longtime home of the hit musical Chicago.

The Ambassador Theatre – General Information

Location: The venue is situated at 219 West 49th Street, positioned between Broadway and Eighth Avenue in the bustling core of Midtown Manhattan’s Theater District.

Seating Capacity: The theater has a total capacity of 1,114 seats. The seating layout is organized across two primary levels: the ground-floor Orchestra (573 seats) and an upper Mezzanine divided into Front (264 seats) and Rear (250 seats) configurations, alongside 8 private side boxes.

Landmark Status: Reflecting its rich architectural and cultural significance, the theater’s intricate Adamesque-style interior auditorium—adorned with delicate plaster medallions and classic urn motifs—is an officially designated New York City landmark.

Design & Structural Layout: Designed by the prolific theater architect Herbert J. Krapp and constructed for the Shubert brothers in 1921, the building is celebrated for its highly unique diagonal layout. Because it was erected on a tight, compact plot of land, Krapp angled the auditorium diagonally to maximize space, creating a distinctive hexagonal interior.

Accessibility: The Ambassador Theatre provides flat, step-free access from the street sidewalk through a specialized side entrance door. All designated wheelchair-accessible and companion seating locations are situated directly on this step-free Orchestra floor. Because the building meticulously preserves its original 1921 framework, it contains no public elevators or escalators, meaning the elevated Mezzanine levels must be reached strictly via stairs.

Seating Charts and Viewing Experience

The Ambassador Theatre has two main seating levels: the Orchestra and the Mezzanine. For the best overall view, center Orchestra seats—especially in the middle rows—offer a strong balance of proximity and full-stage visibility. Because of the theatre’s angled, slightly diagonal layout, seats toward the far sides can feel more off-angle, so center seating is generally preferred.

For a broader, more panoramic view of the stage, the front rows of the Mezzanine are a popular choice. This elevated position is especially useful for taking in full choreography and set design. If you’re looking for more affordable tickets, the rear Mezzanine offers lower prices. Although higher up, the steep rake helps maintain clear sightlines, making it a solid value option.

Facilities and More at The Ambassador Theatre

Facilities
Accessibility
Souvenir Store

The Ambassador Theatre offers standard Broadway guest amenities to ensure a comfortable visit. A main bar is located in the lobby, with additional service available on the Mezzanine level. Guests can purchase snacks, drinks, wine, beer, and cocktails, which can typically be taken into the auditorium in theatre-approved cups. Restrooms are available on the Orchestra and Mezzanine levels, and a seasonal coat check may operate during colder months.

Accessibility is centered on the Orchestra level. The theatre has step-free access from the street, but—like many historic Broadway houses—it does not have public elevators or escalators. As a result, wheelchair and companion seating are located on the Orchestra floor. Accessible restroom facilities are also available there, along with assistive listening devices and other support services offered through guest services.

The lobby also features a merchandise stand for the current production, Chicago, selling items like apparel, programs, and souvenirs. These stands are usually open before the show, during intermission, and after the performance, giving visitors time to pick up official memorabilia.

FAQs

Where is the Ambassador Theatre located?

The theater is located at 215 West 49th Street, situated between Broadway and Eighth Avenue in the bustling core of Midtown Manhattan's Theater District.

What Broadway show is currently playing at the theater?

The venue is the long-running, legendary home to the sizzling, Tony Award-winning musical revival comedy Chicago.

How long is a performance of Chicago?

The running time for the production is 2 hours and 30 minutes, which includes one 15-minute intermission.

Is the Ambassador Theatre equipped with public elevators or escalators?

No. Because it strictly preserves its original 1921 structural framework, the building contains no public elevators or escalators. The Mezzanine level must be reached via staircases.

Where are the wheelchair-accessible seats located?

All ADA-compliant wheelchair spaces and companion seats are integrated entirely on the step-free ground floor of the Orchestra level.

Are there accessible restrooms on-site?

Yes, a dedicated, single-stall wheelchair-accessible unisex restroom is handily positioned right on the step-free Orchestra level. Standard restrooms are located down a flight of stairs in the lower lounge.